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Rental Car Insurance FAQ

What's my Excess ? (25 - 80 year old driver)

Included in the price of you Hire is you insurance. For most rentals cars the excess is $500 (this includes our small vehicles, Medium – Large sedans)

For our Utes, Vans and people mover the excess is $800

This is included in the price so you DO NOT have too pay extra to get the $500 or $800 excess

What's my Excess ? (21 -24 & 80 + year old driver)

Unfortunately drivers between the age of 21 – 24 and 80 years plus the excess is $800 and an additional $10 per day insurance charge applies

This reflects the added risk that our insurer perceives these age brackets to be

What is an Excess ?

An excess is your damage liability in the event of an accident. So should you be unfortunate enough to be involved in an accident your are limited too paying the amount of the excess. There are of cause exceptions to this : driving under the influence, Driving recklessly ect

What if I have an Accident and I'm not at fault ?

In the event of an accident where you are not at fault assuming we have the details of the other party we will pursue them for damages. But while we do we must retain your deposit until the accident has been resolved with them.

Can I reduce my Excess ?

Yes you can reduce you excess assuming you are between the age of 25 – 79. For an extra $12 per day you can reduce your excess down to $50.

What do I do in the event of an accident ?

Please contact us as soon as possible so that we can resolve the matter. Please ensure that you get the other parties details (name, phone number, address, copy of drivers license, car plate details) .Our number is 9383 3057